Effective Date: December 1, 2024
Welcome to SAFNIC Hygiene! By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully to understand your rights and responsibilities.
1 – Introduction
These Terms and Conditions (“Terms”) govern your use of SAFNIC Hygiene’s services, including our website and any related products or promotions. By using our services, you confirm that you:
- are at least 18 years old.
- agree to these Terms, as well as our Privacy Policy.
- will not use our website or services for any unlawful purposes.
If you do not agree with any part of these Terms, please discontinue your use of our services.
2 – Definitions
To keep things simple, here’s what some key terms mean:
- “SAFNIC” or “We” or “Us” refers to SAFNIC Hygiene, the provider of the services.
- “You” refers to the person using our services, whether an individual or a representative of an organisation.
- “Services” means SAFNIC Hygiene’s website, products, promotions, and related activities.
- “Website” refers to our online platform at www.safnic.com.
3 – Your Account
- To use certain features of our services, you may need to create an account.
- You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
- If you suspect unauthorised access to your account, contact us immediately.
4 – Ordering and Payments
- Pricing: All prices are in Pakistani Rupees and include applicable taxes. Prices displayed at checkout are final unless stated otherwise.
- Order Processing: Orders are processed within 1-2 business days. We reserve the right to verify your payment and personal details before accepting your order.
- Payment Methods: We accept a range of secure payment options, including debit cards, mobile wallets, and cash on delivery (COD) where applicable.
5 – Shipping and Delivery
Refer to our Shipping Policy for full details. Key points:
- Delivery timelines are estimates and may vary based on your location or external factors.
- SAFNIC is not responsible for delays caused by courier services or force majeure events.
- Shipping fees are clearly outlined at checkout.
6 – Returns, Refunds, and Exchanges
Please see our Refund and Exchange Policy for complete details. Key points:
- Returns are only accepted for damaged, defective, or incorrect items.
- Change of mind is not an eligible reason for returns.
- Refunds are provided in the form of a voucher for future purchases.
7 – Promotions and Discounts
- Promotions are subject to specific terms that may vary from these Terms.
- SAFNIC reserves the right to modify or cancel promotions at any time.
- Discounts cannot be combined unless explicitly stated.
8 – Intellectual Property
- All content on our website, including logos, product designs, and text, is the property of SAFNIC Hygiene and is protected by copyright and trademark laws.
- You may not use our intellectual property without prior written consent.
9 – Your Conduct
By using our website or services, you agree not to:
- Use the platform to engage in fraudulent activities or harm SAFNIC’s reputation.
- Upload or share any harmful, offensive, or illegal content.
- Attempt to access or hack into SAFNIC systems or customer accounts.
10 – Limitation of Liability
SAFNIC Hygiene is not responsible for:
- Indirect or consequential losses arising from the use of our website or services.
- Delays or failures due to factors beyond our control, such as natural disasters or courier disruptions.
- Errors in product descriptions or pricing, although we strive for accuracy.
11 – Data Protection and Privacy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we handle your personal data.
12 – Modifications to Terms
We may update these Terms from time to time. Changes will be effective once posted on our website. By continuing to use our services after changes are posted, you agree to the updated Terms.
13 – Governing Law and Dispute Resolution
These Terms are governed by the laws of Pakistan. In case of disputes:
- We encourage resolving issues amicably by contacting us directly.
- If necessary, disputes will be subject to the exclusive jurisdiction of the courts in Islamabad, Pakistan.
14 – Customer Feedback
We value your feedback! By submitting suggestions or reviews, you grant SAFNIC Hygiene the right to use your input to improve our products and services.
15 – Contact Us
Need help or have questions about these Terms? Reach out to us at care@safnic.com.
Thank you for choosing SAFNIC Hygiene. By using our services, you’re supporting our commitment to delivering quality hygiene solutions
