Effective Date: December 1, 2024
At SAFNIC Hygiene, we value your privacy and are dedicated to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard it when you interact with our website, www.safnic.com.
1 – Information we Collect
We gather two types of information when you visit our Site:
Personal Information: This is any data that directly identifies you as an individual, such as your name, email address, contact number, billing details, and any other information you provide while placing an order, requesting customer support, or subscribing to our communications.
Usage Information (Log Data): We also collect automatic data that your browser or device sends to our servers when you visit our Site. This includes:
- Your IP address
- Browser type and version
- Pages visited and time spent on each page
- Date and time of visits
- Device type and operating system
- Other technical statistics, including mobile device data for users on mobile platforms
We use third-party tools such as Google Analytics to track and analyse this data to enhance your experience on our Site.
2 – How we use your information
Your information helps us provide better services and improve your experience with SAFNIC Hygiene. We use the data for the following purposes:
- To process and fulfil your orders efficiently
- To offer support and assist you with your inquiries
- To send relevant updates, promotions, or newsletters (only with your consent)
- To enhance our website’s performance and make your experience more personalised
- To comply with applicable laws and regulations.
3 – Data Retention
We retain your personal information only for as long as necessary to serve the purposes outlined in this Policy. Where longer retention is mandated by law, we will comply accordingly.
4 – Your Rights & Choices
We believe in providing transparency and control over your data:
- Marketing Communications: You may opt out of receiving promotional emails from us at any time by clicking the “unsubscribe” link found in such emails.
- Access, Update, or Delete your information: You have the right to review, correct, or request the deletion of your personal information by contacting us at care@safnic.com.
5 – Cookies
We use cookies to optimise your experience on our Site. Cookies help us remember your preferences and analyse website usage. You may disable cookies via your browser settings, but please be aware that this could affect some features of the Site.
6 – Security of your data
We implement a range of security measures to protect your data from unauthorised access or disclosure. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7 – Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately at care@safnic.com so we can take appropriate action.
8 – Sharing your information
We may share your information with trusted third-party partners, such as payment processors and delivery services, who assist us in operating our business. These partners are required to adhere to privacy standards and ensure your data remains secure.
9 – Updates to this Policy
We reserve the right to amend this Privacy Policy at any time. Any significant changes will be communicated to you through email or through a notice on our website. Your continued use of our Site after changes have been made constitutes your acceptance of the revised policy.
10 – Feel free to contact us
If you have any questions or concerns about our Privacy Policy, or if you wish to exercise your rights regarding your personal data, please reach out to us at care@safnic.com.
